Policy
Terms and Services
The terms that apply when customers use the Saadgee website and services.
Terms of Service
By using this website you agree to the terms below. Please read them before placing an order — they cover how we handle products, payments, shipping, and your rights as a customer.
01Use License
You're granted a limited, non-exclusive license to browse this website and its content for personal, non-commercial use. You may not:
- Copy, reproduce, or republish any content — images, product descriptions, or designs — without permission
- Use the content for any commercial purpose
- Attempt to reverse engineer or extract source code from the site
- Remove any copyright, trademark, or proprietary notices
- Frame, mirror, or redistribute site content on another platform
This license terminates automatically if you violate any of these conditions.
02Product Descriptions & Accuracy
- We make every effort to display our clothing accurately, but actual colors, fabric texture, and fit may vary slightly depending on your screen settings and individual measurements
- All products are subject to availability. If an item you ordered is out of stock, we'll notify you and offer an alternative, store credit, or a refund
- Sizes are provided per our size chart — please check measurements before ordering, as we're not responsible for fit issues arising from incorrect size selection
03Order Acceptance
- Placing an order and completing checkout is an offer to purchase, not a confirmed sale
- An order is only accepted once we dispatch the product or send a confirmation email
- We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud
- Ownership of goods remains with Sadqi until full payment is received
04Payments & Refunds
- All domestic payments are processed in PKR; international orders may be charged in the applicable foreign currency shown at checkout
- Refunds for domestic orders are generally issued as store credit/voucher, unless otherwise required by law
- International order refunds, exchanges, or cancellations after dispatch may not be possible — please review your order carefully before confirming
- Refund amounts will be processed in the original currency of payment
05Shipping & Delivery
Domestic orders: Delivered to the address provided at checkout; someone must be available to receive and sign for the parcel. We'll attempt delivery at least twice.
International orders: Sold on a delivery-duty-unpaid (DDU) basis — the recipient is responsible for any customs duties, import taxes, or fees imposed by their country. Please check local regulations before ordering.
- We cannot deliver to P.O. boxes
- Risk in the goods passes to you once delivery is completed
- We may split shipments if part of an order is delayed; you won't be charged extra for this
- Order changes are only possible before dispatch — once dispatched, changes, refunds, or exchanges (especially for international orders) may not be accepted
06Disclaimer & Limitation of Liability
All materials and products on this website are provided "as is," without warranties of any kind, express or implied.
Sadqi is not liable for indirect, incidental, or consequential damages arising from use of this website or its products, to the extent permitted by law.
07Links to Other Websites
Our site may contain links to third-party sites. We do not control or endorse their content and are not responsible for them.
08Changes to These Terms
Sadqi may update these Terms of Service at any time without prior notice. Continued use of the site after changes means you accept the revised terms.
09Governing Law
These terms are governed by the laws of Pakistan, and any disputes will be subject to the exclusive jurisdiction of the courts of Pakistan.
10Contact & Complaints
If you have any concerns or complaints about your order or our service, please reach out: